Shipping policy
Thank you for shopping at Muyu & Chiru Designs! Every single item you order is custom-printed and crafted just for you. Because we do not carry mass inventory, our shipping process includes two stages: Fulfillment (Production) and Transit (Shipping).
1. Production & Fulfillment Time
-
All of our apparel products (including our minimalist and geometric tees) enter production immediately after your order is confirmed.
-
Printing and packaging typically take 2 to 4 business days before your package is handed over to the shipping carrier.
2. Shipping Rates & Delivery Estimates
-
We currently ship exclusively within the United States.
-
Once your order has been printed and shipped, standard transit time generally takes 3 to 7 business days to arrive at your doorstep, depending on your location.
-
Shipping costs will be calculated automatically at checkout based on your delivery address.
3. Order Tracking
-
As soon as your order is printed and shipped by our production partners, you will automatically receive a confirmation email containing your tracking number.
-
Please allow 24-48 hours for the tracking information to update on the carrier's website.
4. Incorrect Addresses & Delivery Issues
-
Please double-check your shipping address during checkout. We are not responsible for orders shipped to incorrectly provided addresses.
-
If a package is returned to us due to an insufficient or wrong address, the customer will be responsible for any additional shipping fees required to re-send the item.